Privacy policy
Last updated: 7 May 2026
SOLTAVERÉ operates this store and website. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, place an order, or contact us.
We may collect personal information such as your name, email address, shipping and billing address, phone number, order details, payment information, customer support messages, IP address, device information, cookies, browser type, and website activity.
Payment information is processed securely by our payment providers. We do not store full payment card details.
We use your personal information to operate our store, process payments, fulfill and deliver orders, provide customer support, handle returns and refunds, prevent fraud, improve our website, comply with legal obligations, and send marketing communications where permitted or where you have agreed to receive them.
We may share your personal information with trusted service providers and advertising partners, including Shopify, TikTok, Meta, Google, payment providers, shipping partners, analytics providers, and legal authorities where required by law.
Our store is powered by Shopify. Shopify may process personal information to provide and improve the services used by our store. For more information, you can review Shopify’s consumer privacy information.
We use advertising technologies such as TikTok Pixel, TikTok Events API, Meta Pixel, Google Analytics, and similar tools to measure advertising performance, improve our website, and deliver more relevant ads.
These technologies may collect information such as your IP address, device information, browser information, pages visited, products viewed, purchases, and other interactions with our website. Where required by law, these technologies are only used with your consent.
Our website may use cookies and similar technologies to make the website work, remember preferences, analyze traffic, improve performance, and support marketing. You can manage cookies through your browser settings or any cookie consent tool available on our website.
We keep personal information only for as long as necessary to process orders, provide support, meet legal, tax and accounting requirements, prevent fraud, resolve disputes, and enforce our policies.
Depending on where you live, you may have the right to access, correct, delete, restrict, object to, or request a copy of your personal information. You may also withdraw consent for marketing communications.
To make a privacy request, contact us through our contact form. We may need to verify your identity before processing your request.
Your personal information may be transferred, stored, or processed outside the country where you live. Where required, appropriate safeguards are used for international transfers.
We take reasonable measures to protect your personal information. However, no online transmission or storage system can be guaranteed to be completely secure.
If you have concerns about how we handle your personal information, please contact us through our contact form. Depending on where you live, you may also have the right to contact your local data protection authority.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
For questions about this Privacy Policy or to exercise your privacy rights, please contact us through our contact form.
In accordance with applicable data protection laws, SOLTAVERÉ is the controller of your personal information.